Clear customs on your terms. Go Direct.

Livingston’s new digital platform lets you create and manage all your customs clearances while being guided by experts.

Designed for small importers.

You can upload and update your documents and track progress in real-time, reducing supply chain disruptions through a seamless experience. Our intuitive, user-friendly dashboard empowers you with full visibility of your customs clearances.

Clear customs with ease

Our step-by-step digital guidance of clearance processes enables you to provide accurate information and upload complete documentation to clear customs quickly.

Get complete visibility

Reduce uncertainty by always knowing your customs-clearance status. Real-time notifications allow you to correct errors and mitigate delays.

Live access to unparalleled customs expertise

Livingston's customs experts are on standby via live chat or phone to help answer your questions and give you guidance.

It is one of the most cost-effective and straightforward customs brokerage services there is, particularly for shipments of the same type that need to be cleared frequently (i.e. at least one a week).

Ruz, Chief Executive Officer, OWN Your Hunger Inc.

Very professional and helpful. Made the whole process easy to understand!

Ed, Team Manager, Winward Racing

They were very helpful navigating the new system and it went very well!

Greg, Team Manager, Vasser Sullivan Racing

Fantastic service from the whole team at Livingston. We manufacture Pet Supplements and ship them from the UK into the USA and although it's been a challenging process, Livingston have been there every step of the way and delivered a great service. Competitive pricing, very responsive and always helpful. A great partner to have on our export journey.

Ali, Director, Strategy & Operations, Evergreen Nutrition Ltd.


Start clearing with confidence.

Before selecting your subscription, here's what you'll need to get started: 11-200 shipments per year, U.S. Tax ID/CBP assigned number and signing authority for your company.

Save up to $240 when billed annually.

Already a Direct client? Login

Frequently asked questions.

What do I need to set up a Direct account?

  • Minimum 11 shipments per year
  • U.S. Tax ID / CBP assigned number
  • Signing authority

What is a Power of Attorney (POA)? What are the requirements?

A POA is a legal document that allows another party to act on your behalf. In this case, it allows Livingston Direct to process your clearances for you.

What we’ll need:
  • Resident status
  • Company alias
  • Registered business address
  • Business contact number
  • Entity type
  • Tax ID

Does Direct offer customs classifications expertise?

Yes, we have a highly experienced team of customs experts with broad-ranging experience. Contact us via chat or at to find out more.

After submitting a clearance, how do I check the status?

Once the clearance is in our system, you will be able to see it on the clearances listing page along with the most recent status and milestones.

What payment methods do you offer?

We offer bank transfers and credit card payments (with a daily limit of $1,000).

How will my information be securely transferred to customs?

U.S. Customs and Border Protection (CBP) uses Automated Broker Interface (ABI). This allows customs brokers to securely transmit shipment data to CBP electronically.

How long is the verification process after my account is set up?

The verification process should take no longer than two business days.