Service Terms

This section describes the terms and conditions related specifically to our services, including:


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U.S. Customs Brokerage and Freight Forwarding

In accordance with the National Customs Brokers and Freight Forwarders Association of America, Inc. both the Client and the Customs Broker agree to be bound by the Power of Attorney and the Service Terms and Conditions until one of the parties advises the other in writing.

Download U.S. Service Terms and Conditions

(Updated June, 2018)


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Canadian Customs Brokerage

Both the Client and the Customs Broker agree to be bound by the General Agency Agreement and Power of Attorney including the Service Terms & Conditions until one of the parties advises the other in writing that the General Agency Agreement and the Power of Attorney are terminated, subject to the provisions of paragraph 8 of the Service Terms & Conditions.

Download Canadian Service Terms and Conditions

(Updated April, 2018)


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Global Trade Management

General terms and conditions are not available on our website for the services provided by Livingston Global Trade Management. If you are an existing client, please refer to the terms and conditions noted in the service agreement tailored to your specific service or project. If you are not an existing client and would like an understanding of the terms and conditions relevant to Livingston Global Trade Management services, please contact us to discuss your requirements and request a proposal.


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Trade Consulting

General terms and conditions are not available on our website for the services provided by Livingston Consulting. If you are an existing client, please refer to the terms and conditions noted in the service agreement tailored to your specific service or project. If you are not an existing client and would like an understanding of the terms and conditions relevant to Livingston Consulting services, please contact us  to discuss your requirements and request a proposal.


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Canadian Freight Forwarding

Our Freight Forwarding services are delivered in accordance with the Standard Trading Conditions set by the Canadian International Freight Forwarding Association (CIFFA). To view these terms, please click here to visit CIFFA’s website.


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Business Process Services

General terms and conditions are not available on our website for the services provided by Livingston business process services. If you are an existing client, please refer to the terms and conditions noted in the service agreement tailored to your specific service or project. If you are not an existing client and would like an understanding of the terms and conditions relevant to Livingston, please contact us to discuss your requirements and request a proposal.