Frequently Asked Questions

Shipping to the U.S.

Billing and Payment

Looking for more information on a specific fee? 
Select a fee from the dropdown below:

Livingston offers several options for electronic and online invoicing and payment. Select Livingston’s secure online portal to make payments by credit card, debit card, or bank (PAD in Canada or ACH in the U.S.).

Customers can receive invoices electronically via:

  1. Email
  2. File Transfer Protocol (FTP)
  3. Electronic Data Interchange (EDI)

Invoices can be paid electronically through:

  1. Automated Clearing House
  2. Bank Wire Transfer by instructing your bank to forward payment directly to Livingston’s bank account

Download Guide Sign Up for Livingston Portal

Submit questions about your Livingston invoice(s) by speaking with your client service representative now. Users registered for Livingston’s online payment portal, can communicate invoice questions and disputes directly through the payment portal.

Please fill out the form to submit your invoice request and we׳ll send it to your email within 24 hours.

Submit Inquiry

Shipping Forms

The commercial invoice/proforma invoice are documents required for the release of goods. To help you complete your commercial invoice for shipments to the U.S., access the resources provided below.

Download Guide (PDF) Watch Video Tutorial

Sign Up for Livingston Portal Download Fillable Form (PDF)

If you are an importer of motor vehicles and/or motor vehicle equipment shipping into the U.S., this quick video tutorial will show you how to complete the NHTSA HS7 declaration form.

Watch Video Tutorial

If you ship anything with a gas or diesel engine into the U.S., you must submit a declaration form to the U.S. Environmental Protection Agency (EPA). This video can help you complete the required form.

Watch Video Tutorial

If you are a food importer, this short video will show you how to complete the U.S. FDA Product Data Sheet for Food Imports.

You must provide your customs broker with accurate FDA-related information to ensure your shipments meet ACE obligations.

Livingston has developed a series of FDA forms in PDF-fillable format to assist you in setting up a proper database.

Watch Video Tutorial Download Fillable Form (PDF)

Our Resource Center has several fillable PDF forms you can use. Visit our Resource Center and use the Keyword search tool to find information on the shipping form you need.

Visit Resource Center


To help you understand the importing process into the U.S., we’ve assembled a helpful at-a-glance guide and a 22 minute video that tracks the phases of your shipment from origin to destination.

Download Guide (PDF) Watch Video Tutorial

When importing goods into the U.S., the best way to get your shipments through Customs quickly is to ensure they’re classified with the correct Harmonized Tariff System (HTS) codes. HTS codes are 10-digit codes required to report of goods imported into the U.S. They also determine how much duty is applied, so accuracy is critical.

Learn More Watch On-Demand Video

Livingston Portal

Livingston Portal is a trade technology that simplifies your operations and provides everything in one place.

Manage your customs activities online and store your entries electronically to meet government agencies’ record-keeping requirements. Perform analysis by imported product, vendor and country of origin for any specified time-period. Track your Free Trade Agreement (e.g., USMCA) certificates of origin to ensure that you’re capitalizing on duty savings.

Complete the sign up form to get access today.

Sign Up for Livingston Portal

Livingston Portal puts all Livingston׳s online resources at your fingertips, simplifies importing and exporting and keeps you informed every step of the way.

Complete the sign up form to get access today.

Sign Up for Livingston Portal

You and your foreign suppliers can create accurate, compliant shipping documents (e.g., Customs Invoices, Bills of Lading, USMCA Certificates) quickly and easily.

Rules-based intelligence is built in to validate and augment data to increase the accuracy of shipment documents and reduce customs clearance delays.

When documents are saved as complete and printed, they are automatically transmitted.

Complete the sign up form to get access today.

Sign Up for Livingston Portal