2015 ACE customer satisfaction survey now open

U.S. Customs & Border Protection (CBP) is inviting the trade to take the 2015 Trade ACE User Satisfaction Survey.

CBP wants feedback on your overall satisfaction with the Automated Commercial Environment (ACE) and newly deployed capabilities.  Your feedback will provide valuable insight into the operational benefits of ACE, and help identify areas that need improvement.

Please provide additional comments that explain your responses, if applicable.

Your responses allow CBP to identify areas of success and areas for improvement.  It also helps CBP prioritize development efforts and improve communications with ACE users.

All comments are welcome and appreciated. Your participation is completely voluntary and anonymous. The survey should take approximately 5-10 minutes to complete.

The Survey closes at midnight of Monday, November 9, 2015.

As always, your general inquiries regarding this information may be addressed to Livingston’s U.S. Regulatory Affairs group.