CARM Client Portal: Registration and delegation of authority

  • DateJune 09, 2021
  • Time1:00 PM EDT
  • Duration1 hour
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About this Webinar

Release 1 of the CBSA Assessment and Revenue Management (CARM) Client Portal went live on May 25, 2021. With this Release, CBSA has introduced the CARM Client Portal and its basic functionalities. The CARM Client Portal allows importers to:

  • Access account information
  • Access self-service tools to help classify goods and estimate duties and taxes
  • View statements of account
  • Request advance rulings

This webinar will focus on access and registration to the CARM Client Portal and will provide guidance on requirements to obtain access, selecting the Business Account Manager (BAM) and delegating access to employees and customs brokers.

Attend this webinar to learn more about:

  • Accessing the Portal
  • Functionalities of the CARM Client Portal
  • Obtaining a GCKey
  • The Business Account Manager role
  • Delegating authority

Who Should Attend?

Individuals who will be responsible for managing the CARM Client Portal for their company, Finance Managers, individuals in a Customs and Compliance role, anyone interested in learning about CARM and the Portal.

Note, this webinar will be delivered in English only. You must register to attend.

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Our experts

Candace Sider: Vice President of Government and Regulatory Affairs, North America

Candace Sider was appointed Vice President of Government and Regulatory Affairs, North America, in 2018 and is responsible for developing and implementing Livingston’s government affairs strategy. Since joining Livingston in 2006 through the acquisition of PBB, she has had a profound influence in our industry through her advocacy and promotion of trade. Candace manages political engagement with federal and provincial officials, regulatory agencies and key policymakers. In her role, she continues to help shape the policies and procedures governing trade, and help Livingston develop business solutions that will meet the future needs of our customers.

Candace is a certified customs specialist and certified trade compliance specialist, having obtained her professional designation from the Canada Border Services Agency (CBSA) in 1986. She is also a registered lobbyist with the Government of Canada. In 2018, Candace was appointed to a two-year term as Chair of the International Federation of Customs Brokers Associations and immediate past chair to the board of directors. In addition, she currently sits on the Border Customs Consultative Committee (BCCC), is private sector co-chair for the Commercial Operations Committee and a member of the Canada-U.S. Trade Council. Candace is also the past chair and a current board member of the Canadian Society of Customs Brokers.

A well-respected expert on risk management and compliance, Candace is a frequent speaker at conferences and seminars, and has authored various articles about trade strategies. She is a regular contributor to Livingston’s Trade News and industry white papers.

John Moccia: Director, Regulatory Affairs Canada

As Director Regulatory Affairs Canada, John Moccia, is responsible for overseeing import and export trade compliance and regulatory matters relating to various border agencies. He provides regulatory guidance and operational advice on trade issues for Livingston International business units, and formulates and implements regulatory policies and procedures to ensure they are aligned with Livingston’s overall corporate compliance strategy.

John has over 30 years’ experience in the industry, joining Livingston in 2006 as Senior Regulatory Analyst. He moved into the role of Compliance Manager in 2012, and was promoted to his current role of Director Regulatory Affairs Canada in 2017.

John is a Certified Customs Specialist (CCS) and Certified Trade Customs Specialist (CTCS). He holds both Professional and Qualified Customs Broker status in Canada. Is a graduate from Niagara College, Law and Security Administration, and holds a Bachelor of Education from Brock University.

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