As a freight forwarder, you know what your customers want: simplicity. They don’t need to get bogged down in supply chain complexities; they just want their goods to get where they need to be. The more you can do to reduce complexity and improve efficiency for your clients, the more attractive you’ll be as a partner.
Offering clients a complete, end-to-end transportation solution, including customs brokerage, is a great way to keep things simple.
End-To-End Transportation Solutions For Freight Forwarders
Livingston offers partnership opportunities to freight forwarders like you – opportunities that allow you to offer more to your clients. We manage the brokerage back-office functions – our core expertise – giving you the time to focus on your core business and your clients.
Even if you already have a customs brokerage solution, we can augment your existing services to make your solution stand out above the competition. With Livingston on your side, you can offer your clients customs clearance on evenings and weekends with no additional cost.
Delivering Benefits To Your Clients – And To You
By offering your clients customs brokerage in addition to your regular freight offerings, you’re delivering a whole new series of benefits. They get a one-stop solution and receive a single invoice covering freight, brokerage, duty and taxes. They also have the benefit of receiving 24/7 customs clearance service which helps to streamline their delivery operations.
Your business receives additional benefits as well. Adding a brokerage offering creates an additional revenue stream for your business. If you already have a customs brokerage solution, you can leverage Livingston efficiencies to reduce your fixed costs and provide even greater services to your customers.
We also understand the importance of maintaining your relationship with your clients. That’s why our brokerage outsourcing operations are firmly segregated from our other brokerage offerings, and have been developed specifically with the freight forwarding community in mind. Your relationship with your clients remains firmly in your hands, and we keep our services flexible and tailored to meet your needs.
With a commitment to service delivery, excellent customer service, Livingston is an ideal partner for any forwarder looking to expand their product offerings. Contact us today to learn more!