The trade community has experienced service interruptions from U.S. Customs and Border Protection (CBP), which may cause intermittent delays to your shipments.
For some individual shipments, Livingston is receiving confirmation from CBP that the entry is on file. However, the CBP system is not finding the entry at the border when your carriers arrive. If this occurs, please ask your carriers to call our Driver Contact Center at 1-866-548-7277. Our teams will update the systems manually and your carrier will be advised to proceed.
We are continuing to manage any interruptions from CBP proactively. Please be assured we’re in contact with CBP to stay abreast of their situation and doing everything we can to minimize the impact to you and your carriers.
Introducing the Livingston Tracker App
The Livingston Shipment Tracker App lets you quickly and easily check the clearance status of your shipments through the U.S. and Canadian borders on the go, keeping you informed of your shipment’s status no matter where you are!
The Livingston Shipment Tracker App is available now. Click here to learn more about the app, or use the buttons below to download it on your platform of choice: