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Dispatcher, Vehicle Transportation

Education required: High School Diploma
Basic qualifications: 2-5 years’ work-related experience.
Business unit: Vehicle Transportation Services
Status: Full time
Position #: 18521
Location: Concord, ON
Close date: November 7, 2014

Job Summary

Reporting to the Dispatch Supervisor, this position is responsible for dispatching drivers for local and long haul pick-ups and deliveries; working with the Fleet Department to ensure all units are up to date with maintenance schedules and the appropriate permits; and participating in daily conference calls to ensure all trucks are being utilized in the most timely and cost effective manner.

Key Duties & Responsibilities

  • Dispatch local and long haul in Canada and the U.S.
  • Arrange timely and safe movement of customer vehicles throughout the region.
  • Manage driver activity to ensure efficient use of resources and the highest level service.
  • Coordinate driver activity with yard staff to maximize efficiency in building rails.
  • Work with the Fleet Department to ensure that equipment is properly maintained on schedule and all regulatory requirements are being met.
  • Coordinate paperwork flow to ensure efficient border crossings.
  • Arrange non-runner and expedited loads with other branches; coordinate back haul as needed.
  • Keep operations manager abreast of problems and escalates issues where necessary.
  • Build relationships with customers (manufacturers, auctions etc.) to ensure long-term loyalty and provide an opportunity to solicit additional business.
  • Participate in and lead special projects as assigned.

Knowledge & Skills

  • Geographical knowledge of Ontario and the rest of Canada.
  • Strong customer service focus and flexibility in dealing with diverse customer scenarios.
  • Highly organized, with ability to multi-task, prioritize workload, and meet tight deadlines.
  • Analytical problem solving ability, with proven ability to resolve problems with win-win solutions.
  • Excellent written and oral communication skills.
  • Self-managing – ability to work independently.
  • Excellent interpersonal and communication skills – ability to partner effectively with company drivers and owner-operators, operations and clients.
  • Technically savvy – Microsoft Office, dispatch software, etc.

Application

If you are interested in applying for this position, please forward your resume and cover letter indicating the position title and salary expectations to careers@livingstonintl.com.

We would like to thank all applicants for their interest in Livingston International Inc., however only those selected for an interview will be contacted.

Livingston International Inc. is committed to providing a safe and productive workplace. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include reference checks, a criminal history record check and when appropriate a credit and/or motor vehicle history.